Log in to MyAccount and select the "Call Forwarding" icon under "Voice Tools". Under "Call Forwarding Rules", select "Not Reachable" and enter the number you wish to forward calls to.
Plug your computers, TV, modem and cable box into a surge protector to protect them from damage in case of lightning or a power outage. If you need to evacuate your business keep your devices plugged in to ensure connectivity when you return.
Confirm your contact information is accurate so we know who to contact. Log in to MyAccount and select "Update Contact Info" on the home page.
Dial your number and allow the call to go to voice mail. Press *5 and enter your mailbox ID and PIN.
Program important numbers into your wireless devices, such as police and fire departments, power and insurance companies, family, friends and co-workers before an emergency arises.
Charge your wireless phones, computers, laptops, charging cords, etc. before a storm hits your area.
Keep your critical data safe during severe weather with managed cloud services. Cox Business Cloud Solutions helps you manage your business securely and remotely. To learn more, click here.
A power outage may impact your Cox Business services. If the power is out, your local utility provider will need to restore power before your Cox Business services can be restored. On occasion, your power may start working before your Cox Business services. In those situations, we ask for your patience – our teams are working hard to get our services back up and running so you can be connected quickly.
Unplug your equipment from the power source, wait 5 seconds and then plug the equipment back in.
Download this guide on “How to Prepare for a Tropical Storm or Hurricane”.
*Requires Cox Business VoiceManager and/or Cox Business Internet.