How to Read Your First Bill

You should receive your first bill shortly after your install date. Going forward, you’ll be billed approximately every 30 days. Choose between Paperless and mailed detail delivery options.

For information regarding merging multiple bills into one, call Cox Customer Care at 866-272-5777.

Summary Page

1. Contact Us
2. Account #, Cox PIN and service address
3. Account summary includes:

  • Bill print date
  • Previous balance and payment received
  • Summary and total of new charges
  • Total due and due date

4. Important messages
5. Payment coupon: Tear off and enclose with your payment

Additional Bill Pages

More Details Around Your Services

6. Monthly services: Services received for the billing period
7. One-time charges and credits: Shows non-recurring charges
8. Taxes, fees and surcharges: Click here for a detailed overview
9. Payment options: Online, by mail or phone

View and pay your bill online in MyAccount
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